Contact Support

If you experience issues with the AI Email Helper Outlook add-in or have questions about its features, we’re here to help.

Contact Details

📧 Email: office@blockchainadvisors.ltd
🕒 Support hours: Monday – Friday, 9:00 AM – 5:00 PM GMT

Common Issues

• Ensure you have a valid OpenAI or Azure OpenAI API key
• Confirm your Outlook environment is compatible (Web, Desktop, or iOS)
• Make sure the add-in has been pinned and loaded properly via the taskpane

We typically respond within 1–2 business days.

Thank you for using AI Email Helper!